Implementation of mobile reference services in the Library of the Inter-American Court of Human Rights: the Whatsapp and SMS use

 

में बचाया:
ग्रंथसूची विवरण
लेखक: Guadamuz Villalobos, Jairo Andrés
स्वरूप: artículo original
स्थिति:Versión publicada
प्रकाशन तिथि:2017
विवरण:The process of implementation of two reference services in the Library of the Inter-American Court of Human Rights is presented in detail through the use of mobile devices and applications. The services implemented are the attention of queries by text message (SMS) and the sending of informational alerts through Whatsapp. Installation details, service testing and implementation policies are addressed. It is concluded that new mobile technologies are giving libraries new possibilities to offer their services, giving the user the ability to use the resources of the information unit without moving physically to the building. These new possibilities do not necessarily require a high budget investment to carry them out.
देश:Portal de Revistas UCR
संस्थान:Universidad de Costa Rica
Repositorio:Portal de Revistas UCR
भाषा:Español
OAI Identifier:oai:portal.ucr.ac.cr:article/30066
ऑनलाइन पहुंच:https://revistas.ucr.ac.cr/index.php/eciencias/article/view/30066
Access Level:acceso abierto
संकेत शब्द:Servicios de referencia
Referencia móvil
Dispositivos móviles
Tecnologías de la información y comunicación
Mensaje corto de texto (SMS)
Whatsapp
Corte Interamericana de Derechos Humanos