Development of an integrated management system for micro, small and medium enterprises based on the standard INTE 01-01-09: 2013

 

Bewaard in:
Bibliografische gegevens
Auteurs: Arce Brenes, José Antonio, Méndez Arias, Arturo, Villegas Sánchez, Elizabeth
Formaat: artículo original
Status:Versión publicada
Publicatiedatum:2017
Omschrijving:An integrated management system for micro, small and medium enterprises is proposed, based on the requirements of the standard INTE 01-01-09:2013. The purpose of this instrument is the improvement of the companies’ organizational practices through the standardization and unification of processes, in order to facilitate their documentation, and the establishment of internal controls. The design and validation of this instrument was possible with the collaboration of companies that have developed continuous improvement practices. It was concluded that the proposal is manageable, and that it leads the entrepreneur to self-management and to monitor the activities of the organization. On the other hand, the organizations must provide the time and resources needed to achieve these goals, as they represent a long-term commitment that requires recurring effort.
Land:Portal de Revistas TEC
Instelling:Instituto Tecnológico de Costa Rica
Repositorio:Portal de Revistas TEC
Taal:Español
OAI Identifier:oai:ojs.pkp.sfu.ca:article/3230
Online toegang:https://revistas.tec.ac.cr/index.php/tec_empresarial/article/view/3230
Keyword:Pymes
gestión
calidad
ambiente
mejora continua
SMEs
management
quality
enviroment
continuous improvement