Propuesta para análisis y estandarización de procesos: Planta de Procesamiento de la Corporación Hortícola Nacional

 

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Autoři: Blanco-Chaves, José Ignacio, Gómez-Garita, Kevin, Meneses-Guzmán, Marcela
Médium: artículo original
Stav:Versión publicada
Datum vydání:2025
Popis:A methodology based on best practices in process analysis is proposed, aimed at reducing rework and standardizing the activities carried out at the processing plant of the National Horticultural Corporation. Its application to the process “Managing Orders for Agricultural Products” has proven to be feasible, achieving a significant reduction in rework and errors, and increasing operational efficiency by 29% compared to the previous cycle time. Moreover, the percentage of non-value-added activities decreased from 60% to 39%, while tasks that add value to the customer and the business increased by 16%. The implementation of this methodology is projected to yield direct benefits in process standardization, knowledge management, enterprise resource planning, and the reduction of rework, among other areas.
Země:Portal de Revistas TEC
Instituce:Instituto Tecnológico de Costa Rica
Repositorio:Portal de Revistas TEC
Jazyk:Español
OAI Identifier:oai:ojs.pkp.sfu.ca:article/8187
On-line přístup:https://revistas.tec.ac.cr/index.php/investiga_tec/article/view/8187
Klíčové slovo:Procesos de negocio
estandarización de procesos
mejora continua
eficiencia
dashboard
Business processes
process standardization
continuous improvement
efficiency