Design of a balanced scorecard for a service microenterprise in Tenosique, Tabasco, México: a case study
保存先:
| 著者: | , , |
|---|---|
| フォーマット: | artículo original |
| 状態: | Versión publicada |
| 出版日付: | 2025 |
| その他の書誌記述: | The balanced scorecard is a management control system that encompasses key performance indicators organized into four main perspectives: financial, process, customer, and learning and growth. The micro-food business under study needs to make substantial improvements in its daily operations and management to adapt to changes and ensure its continued growth. Based on a review of the literature and the data collected, a method for designing a balanced scorecard is proposed. It is concluded that the effectiveness of this method's design in a company of this nature is determined by its management experience, commitment, and use of human and financial resources. |
| 国: | Portal de Revistas UCR |
| 機関: | Universidad de Costa Rica |
| Repositorio: | Portal de Revistas UCR |
| 言語: | Español |
| OAI Identifier: | oai:portal.revistas.ucr.ac.cr:article/2588 |
| オンライン･アクセス: | https://revistas.ucr.ac.cr/index.php/reconomicas/article/view/2588 |
| キーワード: | Balanced Scorecard (BSC) model Control management Key performance indicators Small- and medium-sized companies M13 M14 M19 M40 Cuadro de mando integral Control de gestión Indicadores clave de desempeño Micros y pequeñas empresas |