Employment, social welfare and market in Costa Rica: an exploratory view from call-centers

 

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Autor: González Acuña, Hernán
Format: artículo original
Estat:Versión publicada
Data de publicació:2019
Descripció:Through an enquiry about social representations of labor in call-centres, in Costa Rica, this article presents elements of a discussion with regards to the tension between the historical promise of growing welfare for workers thanks to labor, on one side, and the market, where labor tends to be consider as a factor of production and a commodity, on the other. The reach of higher education and its interweaving with labor are also discussed. It is concluded that said tension may be interpreted as an aspect of the resistance towards the market as the organizing institution of social life, within the frame of the style of development launched in the mid-1980s in Costa Rica.
Pais:Portal de Revistas UCR
Institution:Universidad de Costa Rica
Repositorio:Portal de Revistas UCR
Idioma:Español
OAI Identifier:oai:portal.ucr.ac.cr:article/39869
Accés en línia:https://revistas.ucr.ac.cr/index.php/estudios/article/view/39869
Paraula clau:Social representations; labor; call-centres; market; workers; higher education; social welfare
Representaciones sociales; empleo; call-centers; mercado; trabajadores; educación superior; bienestar social