Ugalde Binda, N. (2011). Quality in Management: Process Management, Activity-Based Costing, and the Balanced Scorecard.
Citação norma ChicagoUgalde Binda, Nadia. Quality in Management: Process Management, Activity-Based Costing, and the Balanced Scorecard. 2011.
Citação norma MLAUgalde Binda, Nadia. Quality in Management: Process Management, Activity-Based Costing, and the Balanced Scorecard. 2011.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.