Analysis and trends in the use of chatbots and conversational agents in education: a bibliometric review

 

Đã lưu trong:
Chi tiết về thư mục
Nhiều tác giả: Arias-Chávez , Dennis, Ramos-Quispe, Teresa, Cangalaya Sevillano, Luis Miguel
Định dạng: artículo original
Trạng thái:Versión publicada
Ngày xuất bản:2024
Miêu tả:Conversational agents (CAs) have come a long way since their first appearance in the 1960s. Ongoing technological advances, such as statistical computing and large-scale language models, have made human-to-human interaction increasingly natural and effortless. The present study conducted a bibliometric review of the use of chatbots in educational contexts by collecting scientific papers from the Scopus database. The results highlight the gaps in research knowledge and suggest several directions that can be taken for future research based on collaborative learning, embodied conversational agents, pedagogical conversational agents, natural language processing, and rational agents. The research contributes to the scientific theory of chatbots and their impact on education by providing a bibliometric review of the topic and shows practical implications by highlighting research opportunities and knowledge gaps.
Quốc gia:Portal de Revistas UNED
Tổ chức giáo dục:Universidad Estatal a Distancia
Repositorio:Portal de Revistas UNED
Ngôn ngữ:Español
OAI Identifier:oai:revistas.investiga.uned.ac.cr:article/5135
Truy cập trực tuyến:https://revistas.uned.ac.cr/index.php/innovaciones/article/view/5135
Từ khóa:Bibliometrics
Chatbot
Conversational Agent
Voice Assistant
Generative Artificial Intelligence
bibliometría
chatbot
agente conversacional
inteligencia artificial generativa
Asistente de Voz
Bibliometria
Agente Conversacional
Assistente de Voz
Inteligência Artificial Generativa