Application of GQM+Strategies in a Multi-industry State-Owned Company
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| Autores: | , , , |
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| Formato: | contribución de congreso |
| Fecha de Publicación: | 2016 |
| Descripción: | Technological applications have an increasingly important role in most companies. Investment in Information Technologies (IT) is also growing in most of them. The need to align IT-related goals with the company’s strategic goals becomes imperative. GQM+Strategies is an approach to align organizational goals, strategies, and measurements at different levels of an organization. This paper describes experiences learned from a GQM+Strategies implementation at a large multi-industry state-owned company. The implementation was conducted by an academic research team joined by representatives of the company. Results showed an improved alignment and integration of different goals. Moreover, a holistic goal visualization was achieved, even though the company works in two different industries. As a state-owned company, external pressures force continuous planning. Sometimes, inadvertently designing those plans is the only goal achieved (i.e., plans are never executed). Using GQM+Strategies, the research team leveraged the separation of goals and strategies, allowing identification of redundancies and replicated efforts across the company. The implementation of the GQM+Strategies approach in such a complex context was very valuable. However, it also required a large amount of effort from the researchers and company representatives. |
| País: | Kérwá |
| Institución: | Universidad de Costa Rica |
| Repositorio: | Kérwá |
| OAI Identifier: | oai:kerwa.ucr.ac.cr:10669/73870 |
| Acceso en línea: | https://link.springer.com/chapter/10.1007%2F978-3-319-49094-6_13 https://hdl.handle.net/10669/73870 |
| Palabra clave: | GQM+Strategies Goal-oriented measurement Strategic alignment Software process improvement IT strategy Experience report |