The role of management in the adoption of electronic commerce: The case of the Costa Rican MSMEs

 

Αποθηκεύτηκε σε:
Λεπτομέρειες βιβλιογραφικής εγγραφής
Συγγραφείς: Martínez Solís, Keller, Vásquez Esquivel, Ivonne
Μορφή: artículo original
Κατάσταση:Versión publicada
Ημερομηνία έκδοσης:2018
Περιγραφή:The aim of the study was to explore CEO/owner’s influence in the MSME’s decision about adopting e-commerce. For this, a multiple, exploratory and transectional case study was carried out. The data collected were processed through the thematic analyses technique. The results reveal that the technology adoption process must begin with the understanding and conviction of the manager/owner that electronic commerce is an alternative to provide strategic value to the business and to increase customer satisfaction, since the decision revolves around him/her perception.
Χώρα:Portal de Revistas TEC
Ίδρυμα:Instituto Tecnológico de Costa Rica
Repositorio:Portal de Revistas TEC
Γλώσσα:Español
OAI Identifier:oai:ojs.pkp.sfu.ca:article/3720
Διαθέσιμο Online:https://revistas.tec.ac.cr/index.php/tec_empresarial/article/view/3720
Λέξη-Κλειδί :Comercio electrónico
adopción
Mipymes
países en desarrollo
electronic commerce
adoption
MSME
developing countries