The role of management in the adoption of electronic commerce: The case of the Costa Rican MSMEs

 

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書誌詳細
著者: Martínez Solís, Keller, Vásquez Esquivel, Ivonne
フォーマット: artículo original
状態:Versión publicada
出版日付:2018
その他の書誌記述:The aim of the study was to explore CEO/owner’s influence in the MSME’s decision about adopting e-commerce. For this, a multiple, exploratory and transectional case study was carried out. The data collected were processed through the thematic analyses technique. The results reveal that the technology adoption process must begin with the understanding and conviction of the manager/owner that electronic commerce is an alternative to provide strategic value to the business and to increase customer satisfaction, since the decision revolves around him/her perception.
国:Portal de Revistas TEC
機関:Instituto Tecnológico de Costa Rica
Repositorio:Portal de Revistas TEC
言語:Español
OAI Identifier:oai:ojs.pkp.sfu.ca:article/3720
オンライン・アクセス:https://revistas.tec.ac.cr/index.php/tec_empresarial/article/view/3720
キーワード:Comercio electrónico
adopción
Mipymes
países en desarrollo
electronic commerce
adoption
MSME
developing countries