Some Considerations on Standardization in Public Administration

 

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Autor: Bolaños Garita, Rolando
Formato: artículo original
Estado:Versión publicada
Data de Publicación:2011
Descripción:Normalization is a concept that we can´ t consider untied from the Public Administration, or unique approach in Business Administration. Every day is denoted by major force the push that instances as the General Controllership, offer to the standardization of actions and public services, in reason not only to unify the administrative management, but also offer services to the citizens under quality criteria. We visualize a risk when topics as here proposed, are taken by government employees who proceed to make concrete actions of Normalization, without having a notion of the environment and particularities of the Costa Rica´s Public Administration, and extrapolate trends, strategies or texts from other countries, preferably from United States, we considerer it would throw away good efforts to improve or, modernize public administration.
País:Portal de Revistas UCR
Institución:Universidad de Costa Rica
Repositorio:Portal de Revistas UCR
Idioma:Español
OAI Identifier:oai:portal.revistas.ucr.ac.cr:article/7242
Acceso en liña:https://revistas.ucr.ac.cr/index.php/reconomicas/article/view/7242
Palabra crave:Normalización
Modelo burocrático
Manuales de procedimientos
Mideplan
Normalization
Bureaucratic model
Procedures manuals