Tourism Sustainability Certification (CST): Facilitating ISO 9000 Certification – The Case of HPL

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書誌詳細
著者:	Vasconcelos Vásquez, Kattia Lizzett, Balbastre-Benavent, Francisco, Redondo-Cano, Ana María
フォーマット:	artículo original
状態:	Versión publicada
出版日付:	2011
その他の書誌記述:	The value of this paper lies in the fact that it provides a comparative analysis between ISO 90001:2000 standards and the Costa Rica CST sustainability standard. It aims to obtain differences and similarities between both certification systems from this comparison and to analyze how they contribute to business management and sustainability. The analysis highlights which organizational changes a company must develop in order to achieve efficiency and ensure customer satisfaction.
国:	Portal de Revistas UCR
機関:	Universidad de Costa Rica
Repositorio:	Portal de Revistas UCR
言語:	Español
OAI Identifier:	oai:portal.revistas.ucr.ac.cr:article/7235
オンライン･アクセス:	https://revistas.ucr.ac.cr/index.php/reconomicas/article/view/7235
キーワード:	Turismo sostenible Certificación turística Certificación de calidad CST Sustainable tourism Tourism certification Quality certification Case study