Tourism Sustainability Certification (CST): Facilitating ISO 9000 Certification – The Case of HPL

 

שמור ב:
מידע ביבליוגרפי
Autores: Vasconcelos Vásquez, Kattia Lizzett, Balbastre-Benavent, Francisco, Redondo-Cano, Ana María
פורמט: artículo original
סטטוס:Versión publicada
Fecha de Publicación:2011
תיאור:The value of this paper lies in the fact that it provides a comparative analysis between ISO 90001:2000 standards and the Costa Rica CST sustainability standard. It aims to obtain differences and similarities between both certification systems from this comparison and to analyze how they contribute to business management and sustainability. The analysis highlights which organizational changes a company must develop in order to achieve efficiency and ensure customer satisfaction.
País:Portal de Revistas UCR
מוסד:Universidad de Costa Rica
Repositorio:Portal de Revistas UCR
שפה:Español
OAI Identifier:oai:portal.revistas.ucr.ac.cr:article/7235
גישה מקוונת:https://revistas.ucr.ac.cr/index.php/reconomicas/article/view/7235
מילת מפתח:Turismo sostenible
Certificación turística
Certificación de calidad
CST
Sustainable tourism
Tourism certification
Quality certification
Case study