Student Conflict Management: an Approach from Educational Administration
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| Autor: | |
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| Format: | artículo original |
| Status: | Versión publicada |
| Datum izdanja: | 2012 |
| Opis: | The administrative staff of educational institutions must become a resource to achieve mediation processes between different events both internally and externally of the institution. This staff will manage inherent actions in their duties and leads the group in achieving objectives. This requires from personnel skills that are not part of the ones related to planning, management, and institutional assessment, but also those concerning prevention and construction of strategies to help school community in order to prevent and minimize student conflicts and violence that threaten educational process. This article is based on a qualitative study conducted in a public institution of higher education in San José, Costa Rica, in 2010. This information was gathered through interviews, focus groups and observation. The information was provided by students, teachers and managers of the high school institution. In conclusion, this research determined the need of a plan for preventing and intervening in student conflicts educational institutions. |
| Zemlja: | Portal de Revistas UCR |
| Institucija: | Universidad de Costa Rica |
| Repositorio: | Portal de Revistas UCR |
| Jezik: | Español |
| OAI Identifier: | oai:portal.ucr.ac.cr:article/8510 |
| Online pristup: | https://revistas.ucr.ac.cr/index.php/gestedu/article/view/8510 |
| Ključna riječ: | Conflictos y violencia conflictos estudiantiles gestión de los conflictos administración de la educación prevención de los conflictos estudiantiles conflictos en las organizaciones educativas organizaciones educativas Conflict and violence student conflicts conflict management education administration student conflict prevention conflict in educational organizations educational organizations |