Is There a Role for Human Potential Management in the Costa Rican Public Service?

 

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف: Redondo Gómez, Eugenio
التنسيق: artículo original
الحالة:Versión publicada
تاريخ النشر:2008
الوصف:This essay focus in the need to adopt a customer service strategy, that from the tax point of view, turns into a service strategy to the tax liabilities, as a way to minimize the existing gap between the Costa Rican government institutions and the civil society, all of that, under the knowledge that taxes are a kind of mandatory obligation, then the contributor becomes a tax liability. In case of adopting that strategy, the author claims for the adoption of changes in the Civil Service Regimen existing in Costa Rica, due to the fact that the human factor is indispensable in the quality of services.
البلد:Portal de Revistas UCR
المؤسسة:Universidad de Costa Rica
Repositorio:Portal de Revistas UCR
اللغة:Español
OAI Identifier:oai:portal.revistas.ucr.ac.cr:article/9148
الوصول للمادة أونلاين:https://revistas.ucr.ac.cr/index.php/reconomicas/article/view/9148
كلمة مفتاحية:Gestión del potencial humano
Servicio al cliente
Servicio público
Servicio civil
Management of Human Potential
Customer Service
Public Service
Civil Service