Heuristics for evaluating university library websites: A scoping review from 2012 to 2022

 

Bewaard in:
Bibliografische gegevens
Auteurs: Valenzuela, Cristian, Oliveros, Sergio, Reyes-Lillo, Danilo, Valdenegro, Boris, Núñez, Claudia, Valenzuela , Cristian
Formaat: artículo original
Status:Versión publicada
Publicatiedatum:2025
Omschrijving:In this article, a detailed review of the research that works on usability heuristics to examine the web spaces of university libraries is proposed. The objective is to detect the usability heuristics necessary to evaluate the websites of university libraries, according to scientific literature, between 2012 and 2022. The research was developed using the systematic review methodology, specifically the scoping review modality, applied to six bibliographic databases. Among the results, it is established that there are three categories of heuristics: matching, non-matching and those that have been expressly designed for university libraries. It is concluded that the development of heuristics for university libraries is incipient and that the analysis of a space as complex as this requires a layered heuristic evaluation and the application of different evaluation instruments depending on the purpose of the service and the content of the website.
Land:Portal de Revistas UNA
Instelling:Universidad Nacional de Costa Rica
Repositorio:Portal de Revistas UNA
Taal:Español
OAI Identifier:oai:ojs.www.una.ac.cr:article/20165
Online toegang:https://www.revistas.una.ac.cr/index.php/bibliotecas/article/view/20165
Keyword:Heuristics
Website usability
Website evaluation
Web evaluation criteria
University library websites
Scoping review
Heuristics for Evaluating Websites
Library Website Usability
Literature Review
Heurísticas
Usabilidad de sitios web
Evaluación de sitios web
Criterios de evaluación web
Sitios web de Bibliotecas universitarias
Revisión de alcance
Revisión de la literatura
Heurística
Usabilidade de sites
Avaliação de sites
Critérios de avaliação de sites
Sites de bibliotecas universitárias
Análise de escopo
Heurísticas para avaliação de sites
Usabilidade do site da biblioteca
Revisão da literatura