Learning Management System, quality and efficiency at the Universidad Estatal a Distancia: A best practices guide

 

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Détails bibliographiques
Auteurs: Morales - Bolaños, Andrea, Zúñiga - Arguedas, Ericka
Format: artículo original
Statut:Versión publicada
Date de publication:2026
Description:This article aims to compile the best practices developed by the Universidad Estatal a Distancia de Costa Rica (UNED) (Costa Rica’s public distance‑learning university) for managing its Learning Management System (LMS), and to explain the impact of these practices on the delivery of services by the Online Learning Program (Programa de Aprendizaje en Línea, PAL). These practices have enhanced the unit’s technical, operational, and administrative efficiency, effectiveness, and quality by establishing clear strategies, processes and procedures, and assertive communication across every aspect of virtual campus management. Critical components of a best‑practice framework that has proven indispensable for supporting and achieving institutional objectives related to the virtualization of learning include planning, design and configuration, tool integration, system updates and security.
Pays:Portal de Revistas UNED
Institution:Universidad Estatal a Distancia
Repositorio:Portal de Revistas UNED
OAI Identifier:oai:revistas.uned.ac.cr:article/6574
Accès en ligne:https://revistas.uned.ac.cr/index.php/index/article/view/6574
Mots-clés:management
e-learning
distance education
services
gestión
aprendizaje en línea
educación a distancia
servicios