La certificación de sostenibilidad turistica (CST): facilita la certificacion ISO 9000: el caso del HPL

 

Wedi'i Gadw mewn:
Manylion Llyfryddiaeth
Awduron: Vasconcelos Vásquez, Kattia Lizzett, Balbastre-Benavent, Francisco, Redondo-Cano, Ana María
Fformat: artículo original
Statws:Versión publicada
Dyddiad Cyhoeddi:2011
Disgrifiad:The value of this paper lies in the fact that it provides a comparative analysis between ISO 90001:2000 standards and the Costa Rica CST sustainability standard. It aims to obtain differences and similarities between both certification systems from this comparison and to analyze how they contribute to business management and sustainability. The analysis highlights which organizational changes a company must develop in order to achieve efficiency and ensure customer satisfaction.
Gwlad:Portal de Revistas UCR
Sefydliad:Universidad de Costa Rica
Repositorio:Portal de Revistas UCR
Iaith:Español
OAI Identifier:oai:archivo.portal.ucr.ac.cr:article/7060
Mynediad Ar-lein:https://archivo.revistas.ucr.ac.cr/index.php/economicas/article/view/7060
Allweddair:Sustainable tourism
tourism certification
quality certification
case study
CST
Turismo sostenible
Certificación turística
certificación de calidad