La certificación de sostenibilidad turistica (CST): facilita la certificacion ISO 9000: el caso del HPL

 

Αποθηκεύτηκε σε:
Λεπτομέρειες βιβλιογραφικής εγγραφής
Συγγραφείς: Vasconcelos Vásquez, Kattia Lizzett, Balbastre-Benavent, Francisco, Redondo-Cano, Ana María
Μορφή: artículo original
Κατάσταση:Versión publicada
Ημερομηνία έκδοσης:2011
Περιγραφή:The value of this paper lies in the fact that it provides a comparative analysis between ISO 90001:2000 standards and the Costa Rica CST sustainability standard. It aims to obtain differences and similarities between both certification systems from this comparison and to analyze how they contribute to business management and sustainability. The analysis highlights which organizational changes a company must develop in order to achieve efficiency and ensure customer satisfaction.
Χώρα:Portal de Revistas UCR
Ίδρυμα:Universidad de Costa Rica
Repositorio:Portal de Revistas UCR
Γλώσσα:Español
OAI Identifier:oai:archivo.portal.ucr.ac.cr:article/7060
Διαθέσιμο Online:https://archivo.revistas.ucr.ac.cr/index.php/economicas/article/view/7060
Λέξη-Κλειδί :Sustainable tourism
tourism certification
quality certification
case study
CST
Turismo sostenible
Certificación turística
certificación de calidad