La certificación de sostenibilidad turistica (CST): facilita la certificacion ISO 9000: el caso del HPL

 

Đã lưu trong:
Chi tiết về thư mục
Nhiều tác giả: Vasconcelos Vásquez, Kattia Lizzett, Balbastre-Benavent, Francisco, Redondo-Cano, Ana María
Định dạng: artículo original
Trạng thái:Versión publicada
Ngày xuất bản:2011
Miêu tả:The value of this paper lies in the fact that it provides a comparative analysis between ISO 90001:2000 standards and the Costa Rica CST sustainability standard. It aims to obtain differences and similarities between both certification systems from this comparison and to analyze how they contribute to business management and sustainability. The analysis highlights which organizational changes a company must develop in order to achieve efficiency and ensure customer satisfaction.
Quốc gia:Portal de Revistas UCR
Tổ chức giáo dục:Universidad de Costa Rica
Repositorio:Portal de Revistas UCR
Ngôn ngữ:Español
OAI Identifier:oai:archivo.portal.ucr.ac.cr:article/7060
Truy cập trực tuyến:https://archivo.revistas.ucr.ac.cr/index.php/economicas/article/view/7060
Từ khóa:Sustainable tourism
tourism certification
quality certification
case study
CST
Turismo sostenible
Certificación turística
certificación de calidad