A mobile application for improving the delivery process of notifications

 

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Detalles Bibliográficos
Autores: Ureña Madrigal, Heriberto, López Herrera, Gustavo, Díaz Oreiro, Ignacio, Quesada Quirós, Luis
Formato: comunicación de congreso
Fecha de Publicación:2021
Descripción:At present, there are systems in charge of classifying and sending notifications to smart devices at different times. However, there are not many studies that demonstrate the effectiveness of these systems in real world settings. We propose a method that classifies and prioritizes notifications by analyzing only the content of the notification and the sender of the message. We also developed a system implementing this method. User diaries were used to analyze the behavior of the system in real world situations, and the results showed that the implemented system significantly reduces interruptions to users. Additionally, the user experience of the system was evaluated through the standardized questionnaire UEQ (User Experience Questionnaire). The results obtained were positive in most of the scales of this instrument, above the average according to UEQ benchmarks. However, aspects such as stimulation and creativity can be improved in the future to motivate users to use the system.
País:Kérwá
Institución:Universidad de Costa Rica
Repositorio:Kérwá
Lenguaje:Inglés
OAI Identifier:oai:kerwa.ucr.ac.cr:10669/90281
Acceso en línea:https://link.springer.com/chapter/10.1007/978-3-030-68285-9_35
https://hdl.handle.net/10669/90281
Palabra clave:COMPUTER APPLICATIONS
MOBILE APPLICATION
NOTIFICATIONS
PROCESS
ANDROIDE