User Experience in Communication and Collaboration Platforms: A Comparative Study Including Discord, Microsoft Teams, and Zoom

 

সংরক্ষণ করুন:
গ্রন্থ-পঞ্জীর বিবরন
লেখক: Mora Jiménez, Luis Diego, Ramírez Benavides, Kryscia Daviana, Quesada Quirós, Luis, López Herrera, Gustavo, Guerrero Blanco, Luis Alberto
বিন্যাস: artículo original
প্রকাশনার তারিখ:2022
বিবরন:Due to the measures imposed to prevent the spread of the virus during the COVID-19 pandemic, how education and work communications are carried have changed. An increase in video conferencing and meeting applications is noticeable. In this research paper, we describe the results of a user experience evaluation of three widely used platforms: Discord, Microsoft Teams, and Zoom. Through the User Experience Questionnaire (UEQ) application, it was determined that Discord is better in aspects not related to tasks and provides an above-average UX. On the other hand, zoom excels when it comes to tasks, but in conjunction with Microsoft Teams, it delivers below-average UX.
দেশ:Kérwá
প্রতিষ্ঠান:Universidad de Costa Rica
Repositorio:Kérwá
ভাষা:Inglés
OAI Identifier:oai:kerwa.ucr.ac.cr:10669/88027
অনলাইন ব্যবহার করুন:https://link.springer.com/chapter/10.1007/978-3-030-96293-7_6
https://hdl.handle.net/10669/88027
মুখ্য শব্দ:UEQ
Discord
Microsoft Teams
Zoom
COVID-19
USER EXPERIENCE