Conceptual aspects for research on reference services in libraries
Guardado en:
| Autor: | |
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| Formato: | artículo original |
| Estado: | Versión publicada |
| Fecha de Publicación: | 2014 |
| Descripción: | To conduct a library and information science research which takes as its object the activities grouped under the term reference, it is necessary to recognize the complexity of this object and build the right concepts to approach it. With the term reference a complex library activity -that can be addressed, at least from four different perspectives determined by the use of one or more key concepts- is designated. The concept of reference work allows to address the work of the reference librarian in providing service, which provides an important theoretical distinction between functions performed by people and services offered by the institution, and ascribes the activity to a broader notion that appears to be suitable to characterize it: the notion of assisting, which grants a place not only to each of the traditionally recognized reference and information service tasks but also to its creative and productive dimension, which in turn raises the possibility of a qualitative research approach. |
| País: | Portal de Revistas UCR |
| Institución: | Universidad de Costa Rica |
| Repositorio: | Portal de Revistas UCR |
| Lenguaje: | Español |
| OAI Identifier: | oai:portal.ucr.ac.cr:article/15128 |
| Acceso en línea: | https://revistas.ucr.ac.cr/index.php/eciencias/article/view/15128 |
| Palabra clave: | reference services reference librarians library science research qualitative research theoretical approach servicio de referencia bibliotecarios de referencia investigación bibliotecológica investigación cualitativa teoría |