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Conceptual aspects for research on reference services in libraries

 

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Autor: Unfried-González, Alejandro-José
Médium: artículo original
Stav:Versión publicada
Datum vydání:2014
Popis:To conduct a library and information science research which takes as its object the activities grouped under the term reference, it is necessary to recognize the complexity of this object and build the right concepts to approach it. With the term reference a complex library activity -that can be addressed, at least from four different perspectives determined by the use of one or more key concepts- is designated. The concept of reference work allows to address the work of the reference librarian in providing service, which provides an important theoretical distinction between functions performed by people and services offered by the institution, and ascribes the activity to a broader notion that appears to be suitable to characterize it: the notion of assisting, which grants a place not only to each of the traditionally recognized reference and information service tasks but also to its creative and productive dimension, which in turn raises the possibility of a qualitative research approach.
Země:Portal de Revistas UCR
Instituce:Universidad de Costa Rica
Repositorio:Portal de Revistas UCR
Jazyk:Español
OAI Identifier:oai:portal.ucr.ac.cr:article/15128
On-line přístup:https://revistas.ucr.ac.cr/index.php/eciencias/article/view/15128
Klíčové slovo:reference services
reference librarians
library science research
qualitative research
theoretical approach
servicio de referencia
bibliotecarios de referencia
investigación bibliotecológica
investigación cualitativa
teoría