La certificación de sostenibilidad turistica (CST): facilita la certificacion ISO 9000: el caso del HPL

 

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書目詳細資料
Autores: Vasconcelos Vásquez, Kattia Lizzett, Balbastre-Benavent, Francisco, Redondo-Cano, Ana María
格式: artículo original
狀態:Versión publicada
Fecha de Publicación:2011
實物特徵:The value of this paper lies in the fact that it provides a comparative analysis between ISO 90001:2000 standards and the Costa Rica CST sustainability standard. It aims to obtain differences and similarities between both certification systems from this comparison and to analyze how they contribute to business management and sustainability. The analysis highlights which organizational changes a company must develop in order to achieve efficiency and ensure customer satisfaction.
País:Portal de Revistas UCR
機構:Universidad de Costa Rica
Repositorio:Portal de Revistas UCR
語言:Español
OAI Identifier:oai:portal.ucr.ac.cr:article/7060
在線閱讀:https://revistas.ucr.ac.cr/index.php/economicas/article/view/7060
Palabra clave:Sustainable tourism
tourism certification
quality certification
case study
CST
Turismo sostenible
Certificación turística
certificación de calidad