Communication Processes Supported by Generative Artificial Intelligence and Work Management:Organizational and Ethical Implications

 

保存先:
書誌詳細
著者: Alfaro Salas, Marly, Salas Ocampo, Luis
フォーマット: artículo original
状態:Versión publicada
出版日付:2026
その他の書誌記述:The paper examines how generative artificial intelligence (GenAI) reconfigurescommunication processes in the world of work, displacingthe linear Shannon–Weaver model with a socio-technical assemblagein which humans and algorithms co-produce messages and decisions.It situates Latin America’s uneven GenAI adoption—driven by infrastructureand skills gaps—and proposes a governance agenda: data protection,transparency and audits, labor regulatory frameworks, and redressmechanisms. It concludes by outlining five trends shaping the future ofwork—automated communication management, predictive communication,hybrid human–machine ecosystems, organizational regulation,and ethical governance—and argues that countries such as Costa Ricamust combine technological efficiency with inclusion, accountability, andmeaningful human oversight.
国:Portal de Revistas UNA
機関:Universidad Nacional de Costa Rica
Repositorio:Portal de Revistas UNA
言語:Español
OAI Identifier:oai:www.revistas.una.ac.cr:article/22737
オンライン・アクセス:https://www.revistas.una.ac.cr/index.php/respaldo/article/view/22737
キーワード:Artificial intelligence
Communication
Work
Ethics
Latin America
Inteligencia artificial
Comunicación
Trabajo
Ética
América Latina