Relationship between job profiles and the functions performed by the secretarial team at CIDE: impact on job performance

 

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Detalles Bibliográficos
Autores: Madrigal Chacón, Priscilla, Ramírez Camacho, Noily
Formato: artículo original
Estado:Versión publicada
Fecha de Publicación:2025
Descripción:The article addresses the issue of the relationship between job profilesand the functions performed and how this influences job performance. Itsgeneral objective is to analyze the relationship between the job profilesof the CIDE secretarial team and the duties and functions performedby these collaborators and their impact on job performance in the year2022. The research was carried out under the vision of the naturalisticparadigm, as it is intended to know the interactions of a group of peopleand their context starting from a given reality. A qualitative and descriptiveresearch approach was used. The findings revealed significant benefits forthe CIDE in terms of the relationship between the functions performed bythe secretarial team and those stated in the job profiles of administrativepositions. Among the conclusions, it was found that some of the tasks ofthese collaborators do not fall within the aforementioned profiles.
País:Portal de Revistas UNA
Institución:Universidad Nacional de Costa Rica
Repositorio:Portal de Revistas UNA
Lenguaje:Español
OAI Identifier:oai:ojs.www.una.ac.cr:article/21285
Acceso en línea:https://www.revistas.una.ac.cr/index.php/respaldo/article/view/21285
Palabra clave:job performance
job analysis
job description
secretarial work
occupational roles
Desempeño laboral
Análisis de puesto
Descripción del puesto
Trabajo secretarial
Roles ocupacionales