Applying a Training Needs Assessment through the Design Thinking methodology: an experience from the Centro de Capacitación en Educación a Distancia at the Universidad Estatal a Distancia

 

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Autores: Amador - Castro, Olga, Ugalde - Hernández, Daniela
Formato: artículo original
Estado:Versión publicada
Fecha de Publicación:2025
Descripción:This article systematizes the experience of the training needs assessment carried out by the Centro de Capacitación en Educación a Distancia (CECED) during 2021-2022 at the Universidad Estatal a Distancia (UNED) in Costa Rica. The experience focused on designing and implementing a reflective assessment grounded in the human-centered methodology known as Design Thinking. Based on a document review, the methodological process was reconstructed, the results obtained were analyzed, and key lessons were identified. The methodology proved effective in fostering a stronger connection between CECED's training offerings and the actual needs of UNED’s academic staff. The article concludes with recommendations to strengthen future assessments and inspire similar practices in other educational contexts.
País:Portal de Revistas UNED
Institución:Universidad Estatal a Distancia
Repositorio:Portal de Revistas UNED
Lenguaje:Español
OAI Identifier:oai:revistas.investiga.uned.ac.cr:article/6131
Acceso en línea:https://revistas.uned.ac.cr/index.php/revistacalidad/article/view/6131
Palabra clave:Training
Training Needs Assessment
Design Thinking
Distance Learning
participatory methodologies
capacitación
metodología de diseño
educación a distancia
diagnóstico de necesidades de capacitación
metodologías participativas