Applying a Training Needs Assessment through the Design Thinking methodology: an experience from the Centro de Capacitación en Educación a Distancia at the Universidad Estatal a Distancia

 

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Xehetasun bibliografikoak
Egileak: Amador - Castro, Olga, Ugalde - Hernández, Daniela
Formatua: artículo original
Egoera:Versión publicada
Argitaratze data:2025
Deskribapena:This article systematizes the experience of the training needs assessment carried out by the Centro de Capacitación en Educación a Distancia (CECED) during 2021-2022 at the Universidad Estatal a Distancia (UNED) in Costa Rica. The experience focused on designing and implementing a reflective assessment grounded in the human-centered methodology known as Design Thinking. Based on a document review, the methodological process was reconstructed, the results obtained were analyzed, and key lessons were identified. The methodology proved effective in fostering a stronger connection between CECED's training offerings and the actual needs of UNED’s academic staff. The article concludes with recommendations to strengthen future assessments and inspire similar practices in other educational contexts.
Herria:Portal de Revistas UNED
Erakundea:Universidad Estatal a Distancia
Repositorio:Portal de Revistas UNED
Hizkuntza:Español
OAI Identifier:oai:revistas.investiga.uned.ac.cr:article/6131
Sarrera elektronikoa:https://revistas.uned.ac.cr/index.php/revistacalidad/article/view/6131
Gako-hitza:Training
Training Needs Assessment
Design Thinking
Distance Learning
participatory methodologies
capacitación
metodología de diseño
educación a distancia
diagnóstico de necesidades de capacitación
metodologías participativas