Más allá del NPS: un indicador tridimensional para la Satisfacción del Cliente
Kaydedildi:
| Yazar: | |
|---|---|
| Materyal Türü: | artículo original |
| Yayın Tarihi: | 2024 |
| Diğer Bilgiler: | LOGOS > ENSAYOS |
| Ülke: | Repositorio ULEAD |
| Kurum: | LEAD University |
| Repositorio: | Repositorio ULEAD |
| OAI Identifier: | oai:dspace.ulead.ac.cr:123456789/264 |
| Online Erişim: | https://dspace.ulead.ac.cr/handle/123456789/264 |
| Anahtar Kelime: | SATISFACCION AL CLIENTE CLIENTES MEJORA CUSTOMER EFFORT SCORE NET PROMOTER SCORE CUSTOMER SATISFACTION CLIENTS IMPROVEMENT |